The heart of any wellness business is its people, yet finding the right personnel to fill roles in your wellness business can be a challenging endeavour.
You need to find people who are passionate about their work, understand the industry, and will fit well within your team. It is vital that you take your time when recruiting so that you make sure you get the best candidates for each position.
Spa Manager
They are the face of your business. You need someone who can effectively manage staff, provide exceptional customer service, and ensure that your spa remains profitable.
Therapist
They should be experienced and qualified in providing a range of treatments, from massage to skin care. Ideally, they should have excellent communication skills and the ability to work with clients individually.
Receptionist
They are the first point of contact for your customers, so you need someone with a friendly and professional attitude at all times. In addition, they should be able to handle bookings, payments, and any customer inquiries.
Attendant
The one who's responsible for the day-to-day running of your spa. This can include setting up rooms, preparing treatments, and cleaning and stocking supplies.
You must find employees who are a good fit for your business. Take the time to properly assess potential candidates so that you end up with a staff committed to providing the highest level of service.
If you're a spa owner looking to pick the right candidate to be part of your team, we highly recommend you look at our Staff Resources.
Recruit and retain the best with our job descriptions, manuals, handbooks, and resources to guide the way. Our resources are designed to help you be successful and thrive in the industry. We provide the necessary tools to ensure your spa is well staffed, productive, and profitable.
Keep in mind this quote from Baltasar Gracion, "The path to greatness is along with others."
By taking the time and finding the right people, you can ensure that your team is well-equipped to meet the demands of your industry and grow your business. Investing in the right employees is essential on your road to success.
Blue skies,
Sam & Sonja